FAQs

Frequently Asked Questions (FAQs) - JHAKKAS

What if the product doesn't fit me?

No worries! We understand that finding the perfect fit is essential. If the product doesn't fit you properly, you can easily exchange it. Contact our dedicated support team at support@jhakkas.in, and we'll assist you in the exchange process.

What if the product is defective?

We take quality seriously. Before any product leaves our facilities, it undergoes rigorous quality checks. However, in the rare event that you receive a defective product, simply send us an image of the defect to support@jhakkas.in, and we will promptly replace the defective item at no additional cost.

Is paying online secure?

Absolutely. At JHAKKAS, we prioritize the security of your online transactions. We use trusted and reputable payment gateways, including PayTM, Razorpay, and Sezzle. These platforms are widely recognized for their security and reliability in handling online payments.

How will I know if the product is shipped?

We keep you informed every step of the way. As soon as your order is on its way, you'll receive regular updates via email and SMS to ensure you're aware of the status and expected delivery date.

What is your return policy?

We want you to be completely satisfied with your JHAKKAS purchase. If, for any reason, you are not happy with your order, please refer to our comprehensive Return Policy on our website to learn about the return process, timelines, and conditions. Click here for Return Policy